About Us
Our Mission: Nurturing Potential, Inspiring Growth
At Serenity Smiles, our mission is to nurture potential and inspire growth in every child. We are dedicated to providing exceptional, personalised care designed to meet the unique needs of children and young people facing a range of challenges, including mild learning difficulties, autism spectrum disorders (ASD), crises such as family breakdown or sudden displacement, and those in the care system due to family issues. We believe in creating a nurturing and inclusive environment where each child can flourish and reach their fullest potential.
Personalised Support
Every child and young person is unique. Our personalised care plans address a variety of needs, promoting personal development, learning, and independence. We provide comprehensive support tailored to each child’s individual situation, ensuring they receive the care they need to thrive. This is achieved through a nurturing environment and a team of dedicated professionals who are committed to understanding and meeting each child’s specific needs.
Dedicated Team
The heart of Serenity Smiles is our dedicated team of passionate professionals. With diverse expertise and a wealth of experience, our staff bring enthusiasm, compassion, and commitment to their roles. They are not only highly qualified but also genuinely care about the well-being and growth of every child and young person under our care.
Exceptional Experiences
Serenity Smiles is committed to providing exceptional experiences. From therapeutic activities to educational outings and creative workshops, we strive to create a well-rounded experience for every child and young person. These activities enable them to explore their interests, discover their strengths, and build lasting memories.
Inclusive Approach
We believe in the power of inclusivity. Serenity Smiles promotes an inclusive approach, celebrating diversity and creating an environment where every child and young person feels valued and accepted. Our inclusive approach extends to families and caregivers, fostering open communication and collaboration for the best possible outcomes.
Community Engagement
Serenity Smiles actively engages with the local community to create a robust network of support for children and young people with mild learning difficulties, Autism Spectrum Disorder (ASD), children in crisis, and those in the care system. Collaborating with schools, healthcare providers, and community organisations enhances well-being and opportunities for our children and young people, ensuring they receive comprehensive and continuous support tailored to their individual needs.
Personalised Support
Every child and young person is unique. Our personalised care plans address a variety of needs, promoting personal development, learning, and independence. We provide comprehensive support tailored to each child’s individual situation, ensuring they receive the care they need to thrive. This is achieved through a nurturing environment and a team of dedicated professionals who are committed to understanding and meeting each child’s specific needs.
Dedicated Team
The heart of Serenity Smiles is our dedicated team of passionate professionals. With diverse expertise and a wealth of experience, our staff bring enthusiasm, compassion, and commitment to their roles. They are not only highly qualified but also genuinely care about the well-being and growth of every child and young person under our care.
Exceptional Experiences
Serenity Smiles is committed to providing exceptional experiences. From therapeutic activities to educational outings and creative workshops, we strive to create a well-rounded experience for every child and young person. These activities enable them to explore their interests, discover their strengths, and build lasting memories.
Inclusive Approach
We believe in the power of inclusivity. Serenity Smiles promotes an inclusive approach, celebrating diversity and creating an environment where every child and young person feels valued and accepted. Our inclusive approach extends to families and caregivers, fostering open communication and collaboration for the best possible outcomes.
Community Engagement
Serenity Smiles actively engages with the local community to create a robust network of support for children and young people with mild learning difficulties, Autism Spectrum Disorder (ASD), children in crisis, and those in the care system. Collaborating with schools, healthcare providers, and community organisations enhances well-being and opportunities for our children and young people, ensuring they receive comprehensive and continuous support tailored to their individual needs.
Personalised Support
Every child and young person is unique. Our personalised care plans address a variety of needs, promoting personal development, learning, and independence. We provide comprehensive support tailored to each child’s individual situation, ensuring they receive the care they need to thrive. This is achieved through a nurturing environment and a team of dedicated professionals who are committed to understanding and meeting each child’s specific needs.
Dedicated Team
The heart of Serenity Smiles is our dedicated team of passionate professionals. With diverse expertise and a wealth of experience, our staff bring enthusiasm, compassion, and commitment to their roles. They are not only highly qualified but also genuinely care about the well-being and growth of every child and young person under our care.
Exceptional Experiences
Serenity Smiles is committed to providing exceptional experiences. From therapeutic activities to educational outings and creative workshops, we strive to create a well-rounded experience for every child and young person. These activities enable them to explore their interests, discover their strengths, and build lasting memories.
Inclusive Approach
We believe in the power of inclusivity. Serenity Smiles promotes an inclusive approach, celebrating diversity and creating an environment where every child and young person feels valued and accepted. Our inclusive approach extends to families and caregivers, fostering open communication and collaboration for the best possible outcomes.
Community Engagement
Serenity Smiles actively engages with the local community to create a robust network of support for children and young people with mild learning difficulties, Autism Spectrum Disorder (ASD), children in crisis, and those in the care system. Collaborating with schools, healthcare providers, and community organisations enhances well-being and opportunities for our children and young people, ensuring they receive comprehensive and continuous support tailored to their individual needs.
Our Team
All our children’s homes are registered with Ofsted here at Serenity Smiles. We offer twenty-four-hour round-the-clock support with a minimum of two staff members on duty at any time.
All our staff are thoroughly trained and qualified, and their empathetic approach to ensuring quality care has established us as a leader in our field. Our recruitment process enables us to hire the most professional and driven staff and ensures we also support them to provide an exceptional level of care and support.
Our staff have a rewarding and challenging career, with genuine opportunities to work in a team, making a difference in someone’s life. Serenity Smiles provides full comprehensive professional development for our team, allowing everyone the opportunity to construct a successful career in their sector.
Company Ethos and Values Statement
At Serenity Smiles, we are dedicated to creating a nurturing and empowering environment where every child can flourish and achieve their fullest potential. Our commitment to the principles of SERENITY guides us in our mission to provide unparalleled care and support to children with learning difficulties and therapeutic needs.
- Safety: We prioritise the physical and emotional safety of every child, ensuring a secure and protective environment where they can thrive without fear.
- Empathy: We practice deep empathy, understanding each child's unique experiences and needs, allowing us to provide compassionate and individualised care tailored to their specific challenges.
- Reassurance: We offer constant reassurance and comfort to our children, helping them build confidence and resilience in times of uncertainty and transition.
- Enrichment: We are committed to enriching the lives of our children through diverse and meaningful experiences, including specialised recreational facilities designed to support their therapeutic and developmental needs.
- Nurturing: We provide nurturing care that fosters both the emotional and physical well-being of every child, supporting them as they grow and develop in a holistic manner.
- Inspiration: We strive to inspire our children, encouraging their dreams and aspirations, and empowering them to reach their fullest potential through tailored therapeutic programs.
- Trust: We build trust through honest, transparent, and reliable relationships with our children, their families, and our community partners, ensuring a collaborative approach to care.
- Yearning: We cultivate a yearning for continuous improvement, learning, and growth in both our children and our dedicated team, always seeking innovative ways to enhance our specialised care.
Together, these values form the foundation of our care home, creating a sanctuary where children with learning difficulties and therapeutic needs can find peace, healing, and hope for a brighter future.
Mission Statement
At Serenity Smiles, our mission is to provide a secure, nurturing, and empowering environment where children with learning difficulties and therapeutic needs can flourish. Guided by our principles of Safety, Empathy, Reassurance, Enrichment, Nurturing, Inspiration, Trust, and Yearning for growth, we are dedicated to delivering unparalleled care and support. Our goal is to enrich the lives of our children through individualised and compassionate care, fostering their holistic development and helping them achieve their fullest potential.
Our Aim and Objectives
Here at Serenity Smiles Children’s Homes, our core goal and purpose are to reshape a young person’s future. Our staff help us to achieve this goal, and our transparency with clients allows us to build trusting, genuine relationships with the children.
Our communications are clear, respectful and solution-focused. We can develop and innovate, and it’s vital we don’t lose sight of this as it provides a platform for progression.
Safety
We ensure all children in our service receive quality and equal support and care to lead a happy life. Our expert and compassionate staff, as well as safe and quality services, are the reasons we make a lasting difference in children’s lives.
We guarantee all our services are always safe and legal. Our children’s welfare is at the core of what we do at Serenity Smiles, and our safety policy is hugely significant and is applied and maintained by regulation teams. Expert regulators and assurance staff approve all our services and programmes.
Our goal is to be the number one provider for children aged eleven to sixteen with autism and learning difficulties. As a result, we make impactful adjustments in our services to ensure they remain effective and beneficial for people. Safety and fire audits are conducted by health and safety experts, further ensuring the safety of clients and employees.
Incident management
Incident Management is key to ensuring your workspace remains a safe environment. Through this, we identify potential risks and collaborate to put in place preventative measures. Our Incident Management team studies the issues and measures their potential impact on our services. Through their expert guidance and knowledge, we can make our environment less vulnerable to potential negative occurring’s.
Compliance
Serenity Smiles Children’s Homes are inspected and assessed by regulators and assurance staff. All our facilities meet the national regulatory standards of compliance, and our director of compliance monitors our services and helps us ensure the best possible rates of compliance.
Compliance inspectors
Compliance Inspectors analyse and assess our services, ensuring our facilities and services align with the national standards. We can build on feedback from inspectors and focus on areas that require attention or improvement. We want to ensure a consistent, safe and compliant service.
Internal inspection
Any site at risk of non-compliance is subjected to an internal inspection. Compliance Inspectors conduct an in-depth analysis of any areas that require improvements and monitor them. After, they provide us with solutions that we can apply to ensure our facilities remain compliant and safe.
Experienced specialists
The quality of the work we offer at Serenity Smiles helps us stand out from the crowd. Our skilled professionals maintain vast experience dealing with children across the autism spectrum. Whether clients have autism or learning difficulties, we ensure they receive maximum care and support tailored to their requirements.
Our outstanding workforce is the main reason we have built a stellar reputation. They communicate with children to better understand their stresses or anxiety. Through transparent and sensitive communication with children, we can build genuine, trusting relationships, providing bespoke, personal care.
All Serenity Smiles staff attend our training programme. Our employees enhance their knowledge and expertise through this innovative programme and are motivated and involved in the services we offer. You can only be as good as the service your staff provide, and we owe our reputation to the phenomenal services our employees deliver.
Quality services
As well as supporting individuals, we also place significance on their personal development. Initially, clients are assisted with regular tasks such as eating, dressing and washing. We then support them with activities that encourage their thinking, building on their independence. We want all our clients to feel independent, confident and valued. We want to make a lasting improvement in their lives and ensure this by helping our children with education and securing employment opportunities.
Complaint management
At Serenity Smiles, we treat all complaints with the utmost significance and seek ways to resolve them efficiently. All complaints are handled with professionalism and respect while promptly attending to our client’s concerns.
For further information on our services
Get in touch
Our enthusiastic team are always prepared to help you with your needs. If you require assistance or are just looking for more information, get in touch today!